Monday, March 7, 2011

The power of appreciation

Appreciation is one powerful tool to get things done and also to get more productivity from employees. This I learnt way back in 80s when I read the book How to Win Friends and Influence people by Dale Carnegie. This book has plenty of tools to win friends and influence people.

I applied this tool successfully in real life in the early 90s. My company got into a tiff with a a very Senior Bank Manager related to a foreign transaction and reached a dead end and the Manager refused to meet any one from our company. My MD called me to resolve this hot potato. I met him at the bank and talked with him for 30 mts everything under Sun except the problem. I have made sure to appreciate him for all his help to our Company. It worked. Even before I asked his help, he offered his help and resolved it. Of course he called my MD later to tell the story.

I have used appreciation as a tool of appeasing people, getting things done, and getting more productivity from staff very very effectively. You don't really lose anything by appreciating others. Remember this does not have to be necessarily at work place, you can use it any where even to win over your wife.

Try it next time. See the results.